Sensor Product Terms and Conditions
ALLIANCE SENSORS GROUP TERMS AND CONDITIONS
SHIPPING METHOD: FEDEX unless otherwise requested by the purchaser. Freight and handling will be prepaid and billed to the purchaser's invoice.
PRE-PAY CREDIT CARD (VISA, MASTERCARD, AMEX), OR WIRE TRANSFER: IF WIRE TRANSFER there is a $30 fee for orders less than $2500
NET 30-DAY TERMS: are based on the date of the invoice to customer with an established credit rating. Alliance Sensors Group reserves the right to change its terms of payment at any time without prior notice. We also accept American Express, MasterCard, and Visa credit cards for the payment of invoices. Those who wish to pay with a credit card will be subject to a 3% service fee. A customer whose account is over 30 days from the date of the invoice will be placed on credit hold. No additional shipments will be made on open account until the past due balance is paid in full. In the event a customer's account is placed with a collection agency, the customer will be liable for, in addition to the original invoice amount, all the collection fees and interest associated with collecting the invoice. After 30 Days and every 30 Days thereafter a finance charge of 1 1/2% per month (Annual Rate of 18%) will be added to all past due accounts.
CUSTOM ENGINEERING: Alliance Sensors Group is happy to make changes to our sensors and instrumentation based on Customer request, however this in no way implies any rights of ownership to the Customer. Custom designed parts are subject to Non-Recurring Engineering (NRE).
TOOLING CHARGES: The tooling charges (NRT) quoted represent the cost of the tools and fixtures required for making final parts. Tools and fixtures are an integral part of our proprietary fabrication methods and remain the sole property of Alliance Sensors Group.
CANCELLATIONS: Orders may be cancelled or rescheduled by written notice to Alliance Sensors Group, if such notice is provided 60 days in advance of product delivery date. The determined unit price for cancellations will be based on the amount of work in process, raw materials used, tooling expenditures, engineering costs, and other cancellation charges incurred by Alliance Sensors Group, plus handling and overhead costs. All cancellation charges will be determined at time of cancellation. Order changes on products with quantity pricing will be subject to price increases on units previously sold if original order fails to fulfill original promised purchase quantity within the time period specified. Customers may incur additional invoices subject to payment for the price difference between the original pricing and the new pricing based on actual quantity purchased with this order.
SHIPMENTS: All freight & insurance charges paid by Alliance Sensors Group will be added to customer's invoice.
PARTIAL SHIPMENTS: All large quantity orders, placed for the purpose of obtaining a price break and to be drawn against by means of partial shipments, must be completed within one (1) year from the date of the order.
DROP SHIPMENTS: In most cases, Alliance Sensors will drop ship an order to another location. However, the customer must have an established account (Net 30 Days) and must be current on their account. NO drop shipments will be made to locations outside the United States.
REJECTED OR DEFECTIVE MATERIAL: Any material from Alliance Sensors Group, which the customer has rejected or determined defective may be returned to Alliance Sensors Group upon our authorization by prior agreement. When the return of material is thus authorized, transportation charges are to be prepaid. Rejected material must be packaged carefully to prevent any damage in transit in order that Alliance Sensors Group may properly assess the validity of rejection or defect. After such material has been inspected by Alliance Sensors Group, proper credit or replacement will be issued if the rejection or defect is valid.
RETURNED GOODS: Goods are not to be returned to Alliance Sensors Group without our authorization by prior agreement (RMA#). When the return of goods is thus authorized, transportation charges are to be prepaid. Alliance Sensors Group will not be responsible for any goods shipped to us without such prior authorization. New, unused items in original packaging are returnable only within the first 30 days. When the returned goods have been received and inspected by Alliance Sensors Group, proper credit will be issued. Returned goods must be packaged properly to insure no damage in return transit. Minimum restocking charge is 25%. Quotes stipulated as “NCNR” are deemed non-returnable and non-refundable.
LOST, SHORTAGE, OR DAMAGE: All of our products are sold F.O.B., Moorestown, NJ. In case of loss, damage, or shortage due to damage in transit; the customer should immediately notify both the carrier and Alliance Sensors Group, and promptly file a claim with the carrier. Any delay may result in a loss to the customer. Our responsibility for delivery of goods ends when we have consigned material to the carrier. Any shipment lost, damaged or is short upon receipt must be reported within 30 Days to Alliance Sensors Group.
TWO YEAR WARRANTY: Alliance Sensors Group will guarantee its products from defects in material and workmanship for a period of TWO (2) years from date of manufacture. The manufacturer of this quality instrument warrants that if it is determined this instrument has failed, within 24 months of the date of purchase, due to defect in material or workmanship, Alliance Sensors Group agrees at its option to repair the item, or to furnish a new unit in exchange for the defective item. No additional warranty is implied beyond repair or replacement of unit. Warranty is void if the item has been altered, modified, abused and/or mishandled by the customer in any manner. IN NO EVENT WILL THE COMPANY BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND. A copy of the Alliance Sensors Group warranty policy can be found on the website at www.alliancesensors.com.
ACCEPTANCE: This is an offer to sell our product on the terms and conditions written above and should not be viewed as an acceptance of any other offer or agreement. Unless expressly agreed, Alliance Sensors Group does not, and will not accept any changed or additional terms included in other documents. Any additional or conflicting terms made a part of or attached to a purchase order will not be considered, and Alliance Sensors Group objects to any such terms. As such, you acknowledge that the terms stated herein are the only terms in effect with respect to your purchase of these instruments. Any purchase order received by Alliance Sensors Group will be considered acceptance of the terms stated in this document only.